How we handle VAT and where to find invoices
VAT gets added where it's due. Use a VAT number to avoid it if you're an EU business. Your invoices live in your account.
Updated
Prices before tax
What you see is what you see—that's before VAT lands on top. We only add VAT where we have to. On the payment page, you'll see the final number before you commit anything.
Who pays VAT
If you're in the UK, we add 20 percent UK VAT to your bill. Got a UK VAT number? Enter it and it shows on your invoice.
EU businesses with a valid VAT number get the reverse charge—no VAT from us. We check it against VIES at the moment you pay. If it doesn't verify right then, we charge VAT and let you know.
EU consumers pay VAT at your country's rate. Everyone else pays nothing extra.
Adding a VAT number
Slap it in at checkout, or drop into /account/billing later and add it there. We'll do the VIES check when you're ready to pay.
Finding your invoices
Zinn Digital® Ltd (UK) issues all invoices and credit notes. They arrive in your inbox after payment goes through. You can also grab them anytime in PDF form from /account/invoices.
Questions people ask
- What if my EU VAT number doesn't verify?
- If VIES can't confirm it at checkout, we'll charge VAT. You'll be told it's happened. You can update the number in /account/billing and contact us to sort it.
- Where do I see the VAT amount before paying?
- The payment page shows you the total with any VAT included, so there's no surprise at the end.
- Can I get my invoices later?
- Yes. All your invoices and credit notes are in /account/invoices as PDFs whenever you need them.